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원만한 팀 VS 독한 팀 : 팀워크를 망치는 온정주의를 경계하라!
원만한 팀 VS 독한 팀 : 팀워크를 망치는 온정주의를 경계하라!
브라이언 콜 밀러 | 랜덤하우스코리아 | 2011
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조직커뮤니케이션 : 접근과 과정
조직커뮤니케이션 : 접근과 과정
Miller, Katherine | 커뮤니케이션북스 | 2007
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3
Customer satisfaction guaranteed : a new approach to customer service, bedside manner, and relationship ease
Customer satisfaction guaranteed : a new approach to customer service, bedside manner, and relationship ease
Robert C. Kausen | Life Education | 1988
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