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11
벨 서비스 : Providing Professional Bell Service
벨 서비스 : Providing Professional Bell Service
AH&LA | AH&LA | 1900
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12
예약처리 요령 : Handling Reservations Properly
예약처리 요령 : Handling Reservations Properly
AH&LA | AH&LA | 1900
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13
수익관리 (전략및 방법) : Yield Managment Strategies&Tactics ll
수익관리 (전략및 방법) : Yield Managment Strategies&Tactics ll
AH&LA | AH&LA | 1900
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14
수익관리 (예측) : Yield Management Strategies&Tactics l
수익관리 (예측) : Yield Management Strategies&Tactics l
AH&LA | AH&LA | 1900
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15
고객불평 처리요청 : Solving Guest problems
고객불평 처리요청 : Solving Guest problems
AH&LA | AH&LA | 1900
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16
고객의 기대 : Exceeding Guest Expectation
고객의 기대 : Exceeding Guest Expectation
AH&LA | AH&LA | 1900
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17
호텔 체크인 & 체크아웃 : From check-in to check-out
호텔 체크인 & 체크아웃 : From check-in to check-out
AH&LA | AH&LA | 1900
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