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61
고객의 기대 : Exceeding Guest Expectation
고객의 기대 : Exceeding Guest Expectation
AH&LA | AH&LA | 1900
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62
고객불평 처리요청 : Solving Guest problems
고객불평 처리요청 : Solving Guest problems
AH&LA | AH&LA | 1900
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63
수익관리 (예측) : Yield Management Strategies&Tactics l
수익관리 (예측) : Yield Management Strategies&Tactics l
AH&LA | AH&LA | 1900
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64
수익관리 (전략및 방법) : Yield Managment Strategies&Tactics ll
수익관리 (전략및 방법) : Yield Managment Strategies&Tactics ll
AH&LA | AH&LA | 1900
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65
예약처리 요령 : Handling Reservations Properly
예약처리 요령 : Handling Reservations Properly
AH&LA | AH&LA | 1900
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66
벨 서비스 : Providing Professional Bell Service
벨 서비스 : Providing Professional Bell Service
AH&LA | AH&LA | 1900
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67
하우스 키핑 (의사소통 및 동기부여) : Housekeeping Communication&Motivation
하우스 키핑 (의사소통 및 동기부여) : Housekeeping Communication&Motivation
AH&LA | AH&LA | 1900
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68
하우스 키핑(객실 청소 요령) : Housekeeping Quality Guestroom Cleaning
하우스 키핑(객실 청소 요령) : Housekeeping Quality Guestroom Cleaning
AH&LA | AH&LA | 1900
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69
직원선발 : Creative Recruiting
직원선발 : Creative Recruiting
AH&LA | AH&LA | 1900
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70
효과적인 인터뷰 : Effective lnterviewing
효과적인 인터뷰 : Effective lnterviewing
AH&LA | AH&LA | 1900
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