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The veterinary receptionist : essential skills for client care
The veterinary receptionist : essential skills for client care
- 자료유형
- 단행본
- ISBN
- 9780702029288 : \78640
- 청구기호
- 528 J65v
- 서명/저자
- The veterinary receptionist : essential skills for client care / John R. Corsan, Adrian R. Mackay
- 판사항
- 2nd ed
- 발행사항
- Edinburgh ; New York : Saunders/Elsevier, 2008.
- 형태사항
- 161 p. ; 24 cm.
- 주기사항
- Includes bibliographical references and index
- 일반주제명
- Hospitals, Animal
- 일반주제명
- Animal Technicians
- 일반주제명
- Consumer Satisfaction
- 일반주제명
- Medical Receptionists
- 기타저자
- John R. Corsan
- 기타저자
- Adrian R. Mackay
- 가격
- \78640
- Control Number
- ansan:110232
- 책소개
- As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. Suitable for the veterinary receptionist, this work provides practical, accessible information on how to fulfill this role professionally and efficiently.
